• DEMO
  • Wiki Markup

    For easy formatting of text in Hornbill, wiki markup can be used for adding italics or bold to text, creating bulleted or numbered lists, and defining titles and subtitles. Wiki markup lets you quickly apply some basic formatting to your text as you type, giving it that extra touch to make it stand out.

    In addition to the wiki markup, emoticons can also be used. Adding a smile or a wink to a post not only adds a bit of fun, but more importantly it makes sure the tone of your message is clear.

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    Latest Posts

    • SPOTLIGHT: Northumberland County Council

      2017-12-11 12:41:19
      Spotlight

      From the start of a 30-day trial, to live use in production within 9 weeks. Lee Mcdermott, Service Desk Team Lead, explains how Northumberland County Council implemented Hornbill Service Manager within a tight window, reducing costs and delivering ongoing ITSM improvements.

    • Impact Assessments

      2017-12-02 00:59:54
      Feature Friday

      Capturing the impact of a change, an incident, or any other type of request can be crucial to determining how it is managed...

    • Creating Request Sub-statuses

      2017-11-20 04:59:33
      Feature Friday

      While working on an Incident Record you may want to provide a way to describe different scenarios that occur while this incident is open...