• DEMO
  • Uploading, sharing and publishing documents

    This week's Feature Friday video introduces Hornbill Document Manager where documents can be uploaded, shared, and published.

    The challenges of losing files on network folders, sharing, collaborating, maintaining revisions, and the lack of document ownership all go away with Document Manager.

    When creating the first draft of your document share it with team members to collaborate and contribute to your document. Keep track of updated versions with auto revision numbering and know who, when, and why the document was updated.

    Make your completed documents active and publish them to other libraries for others to access and read. Retire a document when it is no longer needed.

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    Latest Posts

    • SPOTLIGHT: Northumberland County Council

      2017-12-11 12:41:19
      Spotlight

      From the start of a 30-day trial, to live use in production within 9 weeks. Lee Mcdermott, Service Desk Team Lead, explains how Northumberland County Council implemented Hornbill Service Manager within a tight window, reducing costs and delivering ongoing ITSM improvements.

    • Impact Assessments

      2017-12-02 00:59:54
      Feature Friday

      Capturing the impact of a change, an incident, or any other type of request can be crucial to determining how it is managed...

    • Creating Request Sub-statuses

      2017-11-20 04:59:33
      Feature Friday

      While working on an Incident Record you may want to provide a way to describe different scenarios that occur while this incident is open...