• DEMO
  • Request List Home View

    Each individual support person can define what information they would like displayed when they first view their request list in Service Manager.  A quick selection of status, request types, teams, and filters followed by a click on the option to set your Home View will give you your start-up view which is presented each time you sign in to Hornbill.  In addition, after browsing around lists, and other requests, the Home button gives you a quick way to return to the information that is important to you with a single click.

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    Latest Posts

    • Searching for Requests in Service Manager

      2018-04-20 22:50:04
      Feature Friday

      Hornbill's Service Manager offers a number of search features for locating requests held within Service Manger...

    • Project Manager Portfolio

      2018-04-14 02:46:24
      Feature Friday

      Hornbill's Project Manager Portfolio is the entry point to view and access all of your projects.  Its simple views and lists give a quick perspective on the current state of your projects, whether it be showing the progress toward the next milestone of a project or getting a glance at your top pr...

    • Hornbill Service Manager improves IT performance at the Victoria & Albert Museum

      2018-03-05 22:34:20
      Our Stories

      Grant Fettis (Change Manager) and Chris Nutt (IT Service Desk Manager) explain how Hornbill Service Manager has delivered collaboration, agility and transparency to improve the value of service delivery across different business units at the Victoria & Albert Museum.