• Posts and Workspaces from Hornbill Mobile

    The Hornbill Mobile lets you post questions or issues in workspaces where co-workers or the Service Desk can then help you get back on your way again.  When posting from Hornbill mobile, not only can you describe your issue, you can also provide a photo and your location.


    Posting to a workspace can allow you to reach out to co-workers and peers when you are having an issue, allowing them to feedback possible solutions or they may mention that they have the same issue.  Users of the Hornbill Service Manager app can also take these posts and their content and raise them as incidents so they can be managed as part of a process.


    Latest Posts

    • Locking Request Details

      2017-03-24 20:03:37
      Feature Friday

      This new feature allows the core details of the request to be locked down at a particular point within your workflow...

    • Resolving Linked Requests

      2017-03-17 21:19:54
      Feature Friday

      Whether it be incidents linked to a problem, a problem linked to a change, or a change linked to some service requests, having the ability to resolve or close these in a single action can be a huge time saver...

    • Hornbill Live Chat

      2017-03-11 06:27:15
      Blog Posts

      Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk...