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  • Organisation Structure

    The organisation’s structure is the foundation to every business. The creation of divisions, departments and teams are the building blocks for any company to manage their staff and the running of the day to day operations. Hornbill lets you capture your Organisation’s structure so that it can be used by the Hornbill Apps for collaboration, automation, communications, and service operations.

    Once the organisation’s structure has been added to Hornbill, this feeds into everything from user profiles where you can see your co-worker’s department to applying Service subscriptions to different areas of the business within Hornbill Service Manager.

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    Latest Posts

    • Hornbill iBridge for Linode

      2017-09-22 18:47:33
      Feature Friday

      Hornbill's iBridge is a great way to integrate with Linode, a cloud based solution for creating and managing virtual Linux servers...

    • Exactly Why do ITSM Vendors Lead with ITIL?

      2017-09-17 00:41:41
      Blog Posts

      The problem with niche markets like the ITSM space is there are different parties with different agendas and for the most part they are in direct conflict with each other...

    • Using WebHooks for Integration

      2017-09-16 18:23:16
      Feature Friday

      Web Hooks are a great way to integrate Hornbill with other applications. Web Hooks can send information to a HTTP Endpoint as soon as a record is created or updated, rather than relying on scheduled imports or the continually polling for data...