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  • Notifications

    Keeping up to date with everything going on around you is an important part of Hornbill. Hornbill Notifications make sure that you are made aware of authorizations, mentions, changes, and updates to all the things that are important to you.

    The Notification panel lets you view all of your personal notifications which may include anything from a document being updated or shared with your, new posts or comments being added to a workspace that you are following, or an authorisation that is awaiting your approval. The notifications can also be used to easily navigate to the source of the notification by using the provided links.

    Counters highlight the number of unread notifications. Counters can be seen on the notification icon or against the workspaces where new posts or comments have been made.

    If you are away from your desk or out of the office, the notification are also sent to the Hornbill Mobile App, so you are kept up to date where ever you are.

    Categories

    Latest Posts

    • Locking Request Details

      2017-03-24 20:03:37
      Feature Friday

      This new feature allows the core details of the request to be locked down at a particular point within your workflow...

    • Resolving Linked Requests

      2017-03-17 21:19:54
      Feature Friday

      Whether it be incidents linked to a problem, a problem linked to a change, or a change linked to some service requests, having the ability to resolve or close these in a single action can be a huge time saver...

    • Hornbill Live Chat

      2017-03-11 06:27:15
      Blog Posts

      Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk...