• DEMO
  • News Feed

    This week's Feature Friday video takes a look at the Hornbill News Feed.

    The News Feed is a collation of all the activity streams that you are following. These activity streams can include Workspaces, Users' Buzz, incidents, problems, and changes in Service Manager, and more.

    The New Feed provides real time visibility of new posts and comments, making sure you have instant visibility of the updates made to the things that are most important to you.

    A Service Desk manager can follow the critical incidents to make sure they are always notified of the progress. A Change Manager may follow high priority changes so that they are kept up to date of the planning and release.

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    Latest Posts

    • Exactly Why do ITSM Vendors Lead with ITIL?

      2017-09-17 00:41:41
      Blog Posts

      The problem with niche markets like the ITSM space is there are different parties with different agendas and for the most part they are in direct conflict with each other...

    • Using WebHooks for Integration

      2017-09-16 18:23:16
      Feature Friday

      Web Hooks are a great way to integrate Hornbill with other applications. Web Hooks can send information to a HTTP Endpoint as soon as a record is created or updated, rather than relying on scheduled imports or the continually polling for data...

    • SPOTLIGHT: To Microsoft System Center Service Manager and Back Again

      2017-09-08 08:40:13
      Spotlight

      We had quite a few demos of different solutions over a short period and Hornbill stood out as it looked sleek and worked in the cloud MUCH faster than the on-premise solution we were using, the UI layout seemed to make sense straight away, it was intuitive...