• DEMO
  • Hornbill Reporting

    Hornbill’s reporting includes a number of options for constructing visual and informative displays of both historical and current information.  These features give you the opportunity to show trends over time and the up-to-date state of your Service Desk.  These options include Measures, Widgets, Dashboards, and Slideshows.

    A measure is a definable set of data that is sampled using frequencies such as daily, weekly, monthly.  You can specify the number of historical samples that are maintained which can then be used to build trend data and presented as scorecards or sparkline charts. Widgets are made up of measures, charts, data lists, and more.   These widgets can then be used to build up dashboards and a number of dashboards can be linked together to build a slideshow.

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    Latest Posts

    • Exactly Why do ITSM Vendors Lead with ITIL?

      2017-09-17 00:41:41
      Blog Posts

      The problem with niche markets like the ITSM space is there are different parties with different agendas and for the most part they are in direct conflict with each other...

    • Using WebHooks for Integration

      2017-09-16 18:23:16
      Feature Friday

      Web Hooks are a great way to integrate Hornbill with other applications. Web Hooks can send information to a HTTP Endpoint as soon as a record is created or updated, rather than relying on scheduled imports or the continually polling for data...

    • SPOTLIGHT: To Microsoft System Center Service Manager and Back Again

      2017-09-08 08:40:13
      Spotlight

      We had quite a few demos of different solutions over a short period and Hornbill stood out as it looked sleek and worked in the cloud MUCH faster than the on-premise solution we were using, the UI layout seemed to make sense straight away, it was intuitive...