• DEMO
    • By James Ainsworth
    • In Blog Posts
    • Posted 2017-03-11 06:27:15

    Hornbill Live Chat

    Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk.  From the Service Portal a customer can initiate a chat session with an agent.  In response, the agent can chat, send videos, transfer files and even have other co-workers join in the chat if more help is needed.  If an immediate solution is not available, simple raise a Service Manager request right from the chat session.

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    Latest Posts

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    • Hornbill Live Chat

      2017-03-11 06:27:15
      Blog Posts

      Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk...