• DEMO
  • Hornbill Guest Access Portal

    The Guest Portal provides access to end users and customers to submit, review, and update issues with the Service Desk.

    Customers can view available services and submit requests against each service.

    Customers can view, update, and add attachments to their existing requests.

    Support staff can easily provide videos, images, and comments on each request, giving the customers the valuable information that they need to get them up and running as quickly as possible.
     

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    Latest Posts

    • Locking Request Details

      2017-03-24 20:03:37
      Feature Friday

      This new feature allows the core details of the request to be locked down at a particular point within your workflow...

    • Resolving Linked Requests

      2017-03-17 21:19:54
      Feature Friday

      Whether it be incidents linked to a problem, a problem linked to a change, or a change linked to some service requests, having the ability to resolve or close these in a single action can be a huge time saver...

    • Hornbill Live Chat

      2017-03-11 06:27:15
      Blog Posts

      Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk...