• DEMO
    • By Patrick Bolger
    • In Blog Posts
    • Posted 2016-11-25 13:44:16

    Day one of itSMF UK Conference

    It’s always great to catch up with a customer, especially when it’s a progressive Service Delivery Manager like Adam Haylock from Aylesbury Vale District Council.  Adam and I got together shared a beer and captured some video on our thoughts on the first day of the itSMF UK 2016 Conference.

    I hope you enjoy the video.  I’ve included some useful links below to some of the things and the people we discussed.

    Conference Keynote: If I can do it, so can you – Dr Sue Black OBE

    Professional Service Management Framework (PSMF)

    Enterprise Service Management (ESM)

    DevOps – Back2ITSM conversation with Gerry Sweeney

    Service Transition Special Interest Group

    itSMF UK 2016 Awards

    Technology

    Categories

    Latest Posts

    • Hornbill iBridge for Linode

      2017-09-22 18:47:33
      Feature Friday

      Hornbill's iBridge is a great way to integrate with Linode, a cloud based solution for creating and managing virtual Linux servers...

    • Exactly Why do ITSM Vendors Lead with ITIL?

      2017-09-17 00:41:41
      Blog Posts

      The problem with niche markets like the ITSM space is there are different parties with different agendas and for the most part they are in direct conflict with each other...

    • Using WebHooks for Integration

      2017-09-16 18:23:16
      Feature Friday

      Web Hooks are a great way to integrate Hornbill with other applications. Web Hooks can send information to a HTTP Endpoint as soon as a record is created or updated, rather than relying on scheduled imports or the continually polling for data...