• DEMO
  • Conversations

    Unlike Hornbill Workspaces which are more structured forums for collaboration, Conversations are private discussions between one or more of your co-workers. Similar to instant messaging, you can send a message directly to one of your co-workers who will be notified of the incoming message whether they are in the main Hornbill client or have the Hornbill Mobile app installed on their phone. At any point in the conversation you can add more participants into the conversation.

    Categories

    Latest Posts

    • Locking Request Details

      2017-03-24 20:03:37
      Feature Friday

      This new feature allows the core details of the request to be locked down at a particular point within your workflow...

    • Resolving Linked Requests

      2017-03-17 21:19:54
      Feature Friday

      Whether it be incidents linked to a problem, a problem linked to a change, or a change linked to some service requests, having the ability to resolve or close these in a single action can be a huge time saver...

    • Hornbill Live Chat

      2017-03-11 06:27:15
      Blog Posts

      Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk...