• DEMO
  • Adding Columns to the Request List

    Each Service Manager user can easily set which columns are visible to them on the request list through a simple drag and drop feature.

    The column options also include a setting to help optimize available space when viewing your request list on a small device such as a tablet.

    Categories

    Latest Posts

    • Automating SLA Selection

      2018-01-13 04:50:56
      Feature Friday

      For each service that you offer, you may find that you need to provide multiple Service Level Agreements...

    • Security: Meltdown and Spectre

      2018-01-04 16:39:32
      Security

      Meltdown and Spectre exploit critical vulnerabilities in modern processors. These hardware bugs allow programs to steal data which is currently processed on the computer.

    • SPOTLIGHT: Northumberland County Council

      2017-12-11 12:41:19
      Spotlight

      From the start of a 30-day trial, to live use in production within 9 weeks. Lee Mcdermott, Service Desk Team Lead, explains how Northumberland County Council implemented Hornbill Service Manager within a tight window, reducing costs and delivering ongoing ITSM improvements.