Hornbill Blog

We are getting ready for INSIGHTS 19

I am excited to tell you that we have been busy at Hornbill, planning and organizing our next annual conference, INSIGHTS 19. This event is the highlight of our year at Hornbill, as we create it for our community. It brings our customers, prospects,...


Hornbill highlights at the itSMF UK Conference

The Hornbill team is looking forward to the itSMF UK conference next week.  It’s always a great event, but the speaker line-up for this year’s programme promises to deliver many excellent sessions. We’re particularly looking forward to the Keynote...


IDBS Modernises its Approach to ITSM for New Managed Service Offering with Hornbill Service Manager

Cloud-Based Collaborative Service Management Application Allows Quick, Effective Support for Customers across the Globe London, May 11 2015: IDBS, a leading global provider of advanced software for research and development (R&D) organisations, has...


New Hornbill SaaS Solution Now Available in G-Cloud 6

Hornbill Collaboration platform and Hornbill Service Manager application allow collaborative service management without boundaries London, March 16 2015: Hornbill today announced that its cloud-based Hornbill collaboration platform and Service...


Aylesbury Vale District Council looks to Modernise its Approach to ITSM

Collaborative Service Management Application Will Improve Flexibility And Performance While Reducing Operating Costs London, 3 March 2015 Aylesbury Vale District Council (AVDC), which serves over 174,000 people across north Buckinghamshire, has...


Hornbill to Talk Collaboration and Engagement with Business and IT Leaders at Gartner Portals, Content & Collaboration Summit

Collaborative Applications Company Will Discuss the Importance of Making Collaboration Easy and Accessible for All London, 19 August 2014. Hornbill, today announced that it will be exhibiting at the Gartner Portals, Content & Collaboration Summit,...


Hornbill Announces New Features for Hornbill Service Manager and Collaboration Platform

Business Application Users Gain New Ways to Work With Requests, Collaborate With Peers and Manage Tasks London – August 07, 2014 – Hornbill today announced the latest updates to its Collaboration Platform and Service Manager collaborative ITSM...


Hornbill Brings Business Collaboration to the Masses with Collaboration Platform and Business Applications Store

Enterprises of All Sizes Can Benefit From Simple Pricing, Full Customisation and Collaboration-Centric Design Hornbill today launched a powerful collaboration platform that, with its own App Store, is designed to allow organisations to deploy...


Hornbill Service Manager Accelerates Evolution of Collaborative Service Desk

ITSM Application and Hornbill Platform Place Collaboration at the Centre of ITSM   Hornbill today launched Service Manager, its flagship collaborative service management application, together with the Hornbill collaboration platform. Service Manager...


Hornbill User Group (HUG) 2014

On the 18th March 2014 Hornbill Service Management hosted their annual User Group event, at the London Film Museum along London’s South Bank. With 200 customers in attendance, it was the largest HUG to date.   The packed agenda included customer...

Latest Posts

  • We are getting ready for INSIGHTS 19

    Feb 12, 2019
    News Item

    I am excited to tell you that we have been busy at Hornbill, planning and organizing our next annual conference, INSIGHTS 19. This event is the highlight of our year at Hornbill, as we create it for our community. It brings our customers, prospects,...

  • Love me Tender

    Jan 22, 2019
    Collaborative Service Management

     Although Elvis Presley and Vera Matson were given the credit, the principal writer of “Love me tender” was Ken Darby. At the time, Elvis’ publishing deal demanded that writers concede 50% of the credit for the song if they wanted Presley to record...

  • Be the change you so desperately seek!

    Sep 23, 2018
    Blog Posts

    I love the idea of this quote, attributed to the wise man Mahatma Gandhi this simple quote is profound because it strikes right at the heart of human behavior.   In every part of our lives, there is change, and most of it is outside of our control;...

  • Why do people struggle to follow processes?

    Aug 27, 2018
    Blog Posts

    Many a great manager has asked themselves the time-honored question; How do you make people follow procedures and not miss things?  Having more or less documented the processes, and having put them into your knowledge base tool, and having created...

  • Release Roundup - Customer Feedback

    Jul 30, 2018
    Release Roundup

    Hornbill is deployed using Continuous Delivery, and this means we typically make multiple incremental releases every week. As well as providing essential fixes, we also release new features as and when they become available. To supplement the more...

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