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Hornbill signs Manag-E as a Strategic Solution Partner

In line with a recent announcement I made launching our Global Partner Program, I am excited to announce that Manag-E, a ITSM solutions company based in Norway, has signed up with Hornbill as one of our Strategic Solution Partners to help expand our...


Hornbill is launching its Global Partner Program

At the beginning of 2015 Hornbill launched Hornbill Service Manager, a Collaborative Enterprise Service Management solution that brings something fresh, innovative and new to the ITSM and ITIL solution market.  Our technology is intuitive, modern...


Service Level Management

Service Manager has extended its Service Level Management features to include new Corporate and Service Based SLAs, giving you more options to provide different Service Levels based on conditions such as priority, customer, site, and more. A new...


Awesome Font Font Awesome!

At Hornbill we love innovation, its our driving force and we love doing it.  Innovation is not just about creating your own innovative technologies its also about knowing a good partner when you see one.  Around three years ago we completely rebuilt...


Day one of itSMF UK Conference

It’s always great to catch up with a customer, especially when it’s a progressive Service Delivery Manager like Adam Haylock from Aylesbury Vale District Council.  Adam and I got together shared a beer and captured some video on our thoughts on the...