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  • GOSH – Improving IT to help clinicians provide better care to children

    Hayley Gordon, ICT Principal Service Management Support Analyst at Great Ormond Street Hospital, describes how Hornbill Service Manager has helped to bring IT teams together, created capacity for more valuable work, revolutionized change management and improved the perception of IT across the Trust.


    Hornbill supports Digital Transformation at Great Ormond Street Hospital

    A service-centric approach and fast implementation of Hornbill Service Manager brings teams together to support digital transformation at Great Ormond Street Hospital.


    Hornbill Service Manager improves IT performance at the Victoria & Albert Museum

    Grant Fettis (Change Manager) and Chris Nutt (IT Service Desk Manager) explain how Hornbill Service Manager has delivered collaboration, agility and transparency to improve the value of service delivery across different business units at the Victoria & Albert Museum.


    Crown Packaging - Modernizing Enterprise IT

    After extensive evaluation of several ITSM tools, Hornbill Service Manager was chosen to modernize enterprise ITSM at Crown Packaging...


    A Bird's eye view of Global IT

    International law firm, Bird & Bird LLP implements Hornbill Service Manager to eliminate duplication of effort, and gain a holistic view of Global IT Services.


    Integrated Service Management at Idox

    Productive and satisfied employees, supported by effective service management processes, have a higher chance of delivering better service to external customers...


    Panas improves Customer Experience with Hornbill Service Manager

    Panas has implemented Hornbill Service Manager to support launch of new services and provide customers with a tailored and improved service experience...


    Hornbill Service Manager streamlines support for state-of-the-art Patient Records System

    West Suffolk NHS Foundation Trust Service Desk chooses Hornbill Service Manager to support e-Care, a major new patient records system...


    Digital Transformation at Aylesbury Vale District Council

    AVDC is a shining example of how modern councils need to operate on the road to financial self-sufficiency...


    Award-winning IT transformation at AVDC

    In this video, I chat with Adam Haylock, Maryvonne Hassall and AVDC CEO, Andrew Grant about their Enterprise Service Management journey...

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