Support tools for service desks
Supportworks offers additional tools to help your service desk to offer excellent support.
| Password reset Software | Password recovery & reset calls to Service Desks have become a costly headache. SelfService password recovery software can save the help desk time and cost while improving customer service. |  |
| Web SelfService Software | Customers can help themselves with web SelfService software. Reduce calls to the helpdesk and improve customer satisfaction with web-based support. |  |
| Customer Surveys | Customer Satisfaction Survey enables a company to measure and monitor how the support organization is performing against internal or external customer expectations. |  |
| Integration Connectors |
Pre-packaged connectors are available to enable integration of Supportworks with some of the most common Enterprise Automation, Data, Network Management and Productivity solutions. |  |
