Track Service usage for demand management

Supportworks ITSM can track the number of users subscribed to a service and forecast anticipated future demand to identify on-going costs and possible capacity issues.

In addition, Supportworks ITSM provides a high level of visibility of the demand for Services, and their components, allowing demand managers to monitor purchases, upgrade / downgrade options, package requests and similar information.

This allows demand managers to predict and plan future usage based on current information.

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