IT Service Management (ITIL)
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IT Help Desk & Support Software - Subscription pricing

IT Help Desk Software for Smaller Organisations

Supportworks Essentials IT service support software is ideal for the smaller help desk where speed of deployment, ease of use, low cost of ownership and rapid user adoption are paramount.
The subscription pricing below compares favourably to those organisations considering helpdesk Software as a Service (SaaS) or other On Demand service management tools.

Supportworks Essentials is now available on a subscription basis, dramatically reducing the impact of a first year capital investment.

Options Price per Month Comments
Essentials Service Desk £25 per technician
Essentials Web SelfService £59 unlimited end user usage
Assetworks Discovery* £30 for 100 nodes

Alternative to On Demand Helpdesk Software

... for as little as £25 per month, you can deploy Essentials Service Desk in as little as 1 day**.
Please contact essentials@hornbill.com for further information.

* Assetworks subscription pricing only available with Essentials
** installation, bespoke configuration and training available as an extra service on our standard terms.