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Training Courses

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Available Training Courses

The training courses that are currently available are listed below. Please click on the course that is of interest for further information. Hornbill's training schedule is available here.

Supportworks User Training

  • Supportworks for Administrators
  • Supportworks for Analysts
  • Supportworks for Trainers
  • SelfService On Demand Learning

Supportworks Technical Training

  • Supportworks Customization I
  • Supportworks Customization II
  • Supportworks Reporting
  • Supportworks VPME I
  • Supportworks VPME II

Partner courses

  • Customer Service Desk Foundations
  • Service Desk Analyst
  • Service Desk Foundations
  • Service Desk Manager
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