Hornbill Service Management and Certero have today announced a strategic partnership to enable enhanced asset management capabilities for Hornbill Supportwork's ITSM software. This collaboration will bring Certero's full range of asset and power management solutions to Supportworks customers, integrating with Hornbill's own analyst consoles. Users will benefit from broader asset management capabilities, providing full visibility over complex infrastructures from software to hardware to energy use.
"Having knowledge of and control over IT assets is a vital part of any ITSM strategy," said Doug Pollock, Client Services Director, Hornbill Service Management. "However, IT infrastructures are often evolving faster than ITSM practices can keep pace. We are far beyond simply managing printers and laptops on a network: trends such as the growth of virtualisation, consumerisation and Bring Your Own Device (BYOD) are driving huge changes to the IT landscape. IT teams need to both centralise their IT policies and ensure that they can successfully manage a spiralling variety of IT assets. By partnering with Certero and integrating its management solutions with Supportworks, we are perfectly placed to help our customers not only embrace these changes but thrive during them. They will also be able to put in place long-term strategies to anticipate further upheavals to the asset management landscape."
Certero offers a range of products, from infrastructure asset management to software asset management to power management tools. Its AssetStudio and PowerStudio products are web-based platforms that provide comprehensive discovery and inventory capabilities together with high levels of automation. This removes many of the key complexities associated with management of IT assets and enables organisations to precisely track their IT infrastructure, from energy use to individual items of software. Information from warranty and patch status to application version can be recorded and monitored to ensure that the IT department has full visibility over its assets. Certeros' AssetStudio also fully integrates with VMware in order to provide physical and virtual server relationships. By monitoring software as well as physical infrastructure, AssetStudio can provide a granular view across an entire organisation.
"Partnerships are an essential aspect of developing our business. We wanted to work with Hornbill because we recognise them as being one of the UK's premier IT companies that has the technology, sales and growth potential we want our products to be associated with," said John Lunt, Managing Director, Certero. "Hornbill's diverse customer portfolio will help to take Certero into new markets and in turn, we will deliver enhanced asset management to their clients."
"Asset management is irreversibly evolving," added John Lunt. "We are moving from expensive physical hardware holding relatively inexpensive software to relatively inexpensive physical or virtual environments where the true value lies in the software and data on board. By working together with Supportworks, AssetStudio and PowerStudio, Hornbill and Certero are helping enterprises to tackle these new challenges, helping to maximise their investments whilst avoiding wasted spend."
Certero's AssetStudio Lite is available for Hornbill Supportworks immediately as a replacement for the current Hornbill Assetworks tool. Further enhancements are also available, including an upgrade to full AssetStudio and PowerStudio. For more information, please visit http://www.hornbill.com/partners/technology-partner-profiles/.
Certero is a leading specialist in Software Asset Management, PC Power Management and Password Reset solutions. With Offices and Partners globally we provide innovative solutions to help our customers drive out complexities and costs with a rapid Return on Investment in the region of 4-6 months.