2012 News Archive

Hornbill Technologies Accredited for World-Class Security and Data Protection
ISO / IEC 27001 Certification Recognises Management and Control of Security Processes and Risks

Lufthansa Technik Philippines Set to Fly High With Deployment of Hornbill's Supportworks ITSM Enterprise
Supportworks ITSM Enterprise will provide ITIL best practice, transforming a how 30-strong ITSM team provides services to 2,500 employees

Hornbill positioned in Leading Analyst Firm Magic Quadrant for IT Service Support Management Tools
Hornbill Supportworks ITSM Enterprise positioned for ability to execute and completeness of vision

Hornbill recognised as a "Champion" in Info-Tech Research Group's Mid-Market Service Desk Software Vendor Landscape
Hornbill, a leading enterprise service management solution provider, today announced that it has been listed as a "Champion" in Info-Tech Research Group's Mid-Market Service Desk Software Vendor Landscape.

SDI and Hornbill Urge IT Service and Support Teams to Celebrate Customer Service this October
IT service desks across the UK and Europe are once again being urged to celebrate the importance of excellent customer service by taking part in SDI's fourth IT Service Week - 1-5 October 2012.

More Than Half of British Office Workers Say IT Isn't Keeping Pace With Business Needs
Research from Hornbill shows Nation loses £2 billion in productivity a year through lack of business support for consumer IT devices.

Hornbill customer IDBS wins IT Service Excellence Award
IDBS wins IT Service Excellence Award for Small Team of the Year

Hornbill Service Management wins IT Service Excellence Award
Hornbill chosen as IT Service Supplier of the Year

Hornbill and Certero Partner to Deliver Smart ITSM Asset Management To Supportworks Customers
Hornbill to offer Full Range of Asset and Power Management Solutions, Allowing Users to Control Complex Infrastructures

Hornbill and Execview Partner to Provide IT Service Management (ITSM) Performance Analysis
New Partnership Delivers ITSM Scorecards for All Levels of IT Services

Hornbill Technologies achieves CMMI Maturity Level 2
Recognised in the Capability Maturity Model Integration (CMMI) for Development from the Software Engineering Institute.

Hornbill delivers Software-as-a-Service solution offering fast, proven route to ITSM best practice
myservicedesk.com offers greater choice in IT Service Management with implementation in days, not weeks

Hornbill and RightAnswers partner to bring a complete Knowledge Management Platform to Supportworks customers
Supportworks software integrates with the Unified Knowledge Platform to improve time to Service Desk effectiveness