Hornbill’s Connector to LANDesk® Management Suite 8 is a pre-fabricated integration module that provides seamless integration between Supportworks and LANDesk Management Suite 8. The integration provides access to various features of LANDesk Management Suite through the Supportworks user interface as well as providing automated synchronisation of data collected by the LANDesk Management Suite discovery process with the Supportworks Asset Database and/or CMDB. Functions such as viewing full inventory details, starting remote control, file transfer, chat, remote execute and remote reboot are all available as well as the ability for Supportworks to keep system and software information discovered by LANDesk Management Suite’s robust inventory capabilities synchronised with the Supportworks CMDB or basic asset database. The integration can be enabled with minimal configuration and available functions can be enabled/deployed independently of each other, at system and individual user level.

Hornbill’s strategy for Supportworks development mandates an “Open Integration Policy” which ensures that Supportworks customers can choose best of breed systems that best suit their infrastructure. “Supportworks ESP is a flexible application platform and development environment that enables integration with any system that is built around open standards”, said Gerry Sweeney, Managing Director for Hornbill Systems. “Many product alternatives to Supportworks are only designed to integrate with one or two complementary products, which may force customers to make a compromise decision when choosing a new or replacement service management solution. Hornbill has provided Supportworks solutions that integrate with most of the complementary desktop, server, mobile device, and network management systems in common use today. We have provided ad-hoc integration and data synchronisation between Supportworks and a diverse range of complementary systems for many years. The Connector to LANDesk Management Suite 8 is the first of many pre-fabricated integration connectors made available under our Open Integration Policy, which offers our customers the flexibility to choose from a range of best of breed solutions.” concluded Sweeney.

About LANDesk

LANDesk Software is an industry leading provider of integrated desktop, server and mobile device management software. LANDesk Software enables thousands of organizations to easily deploy and use end-to-end systems management solutions. LANDesk Software is headquartered in Salt Lake City, Utah, with offices located in the Americas, Europe, and Asia, and can be found on the Web at www.landesk.com

LANDesk Software solutions enable IT professionals to automate many IT processes, including:
· Software distribution, security and patch management
· Software license monitoring and reporting
· Remote control/problem resolution
· Hardware and software discovery, inventory and reporting
· Asset management, including contracts and financial data
· OS imaging and profile migration
· System and application monitoring, alerting and healing
LANDesk Software leverages existing investments in database, application and directory service technologies to create scalable and easy-to-use solutions that offer low cost of ownership and a rapid return on investment.