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| Mar 9, 2010
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ASPIRE Academy for Sports Excellence in Qatar excels in support service delivery using Hornbill's Supportworks ITSM
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Flagship sports and educational institution in Arabian Gulf invests in state of the art service desk software as it competes on global scale |
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| Mar 3, 2010
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Hornbill's Supportworks underpins Freedom of Information requests at Glasgow University
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'Ancient' University extends use of service management software to support FOI requests and becomes an example of 'Good Practice' for organisations in Higher Education. |
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| Feb 23, 2010
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Hampshire Fire and Rescue Service selects Hornbill's Supportworks for IT support to 2000 staff
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IT team favours Supportworks Essentials help desk software with a view to full ITIL adoption |
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| Jan 25, 2010
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Hornbill official 2010 sponsor of itSMF UK
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Hornbill sponsors UK chapter of independent and internationally-recognised forum for IT Service Management professionals worldwide |
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| Jan 25, 2010
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STT Trainer partners with Hornbill Systems to offer optimal delivery of training for Supportworks service management applications
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Educational tools from Kaplan IT Learning enhance end-user competencies for Hornbill service desk tools |
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| Jan 19, 2010
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Hillingdon Hospital drives efficiencies and proactive IT Services with Hornbill's Supportworks ITSM
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ITIL adoption aims to streamline IT operations and improve service to over IT 2400 users |
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| Jan 5, 2010
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University of Aberdeen upgrades to Hornbill's Supportworks ITSM to support ITIL best practice adoption
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University provides improved IT service to over 14,000 students and 3,000 staff across its campuses and research centres |
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| Dec 2, 2009
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London Borough of Havering improves IT support for 3,000 staff with Hornbill's Supportworks ITSM
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Streamlined IT function enhances council's service delivery capability to 220,000 citizens in London's third largest borough |
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| Nov 19, 2009
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Supportworks ITSM Helps Comet's IT Department Benefit From Dramatic Efficiency Gains
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Innovative common sense approach to ITIL enhances reputation of IT department |
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| Nov 11, 2009
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Moorfields Eye Hospital IT service team adopts ITIL and consolidates three service desks with Hornbill's Supportworks ITSM
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Leading London Eye Hospital improves IT support services and efficiency with centralised service desk and ITIL processes |
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