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Latest News
May 8, 2008
IT Now Gets Seat On The Board, says Service Desk Research
IT service departments twice as involved in business than five years ago, with 74% organisations measuring internal customer satisfaction rates.
Apr 23, 2008
Waltham Forest Council Selects Hornbill's Supportworks to Meet ISO 20000 Standard
Waltham Forest Council works towards goal of ISO 20000 standard for measurable service excellence with Hornbill's service management software.
Apr 15, 2008
Hornbill Gears Up for Future Growth with Senior Management Reorganisation and Appointment of New Client Services Director
After record year for new business and profit, Hornbill accelerates growth with new senior management structure.
Apr 8, 2008
Dogs Trust Puts Trust in Hornbill's Supportworks Essentials for IT Service Desk.
Growing organisation invests in help desk management software to support increasing numbers of users.
Apr 8, 2008
Hornbill Announces Fast-Track, Lower Cost of Ownership Helpdesk Solution with Supportworks Essentials.
'Stepping stone' approach to supporting customer growth and ITIL adoption continues at Hornbill.
Mar 26, 2008
Towergate Partnership Selects Hornbill's Supportworks ITSM for Centralised IT Service Desk
Fast expanding niche insurance provider invests in service infrastructure to support over 3500 staff across its UK operations.
Mar 12, 2008
Chubb Insurance Upgrades to Supportworks ITSM for International Service Desk
Leading global insurance company adopts ITIL best practice. Chubb Insurance Company of Europe (Chubb Insurance) has upgraded to Supportworks ITSM, the comprehensive ITIL-compatible service management software from Hornbill Systems.
Feb 27, 2008
IDBS Improves Global Helpdesk's Customer Service with Hornbill's Supportworks
Leading provider of software solutions to Life Sciences industry increases customer satisfaction with improved call management and customer self-service.
Feb 13, 2008
Attenda Assures Clients of Premium Service with Hornbill's Supportworks ITSM
Managed Services company’s IT team ensures business clients’ mission critical systems run smoothly with ITIL compatible service desk.
Jan 30, 2008
Hornbill Systems Expands with New Office Opening in Dallas
Hornbill expands in US to meet increased market demand for IT service management solutions

Public Relations Contacts

Hornbill Systems
Ann James
T. +44 208 582 8223
E. ann.james@hornbill.com
PR Artistry
Andreina West
T. +44 1491 639500
E. andreina@pra-ltd.co.uk