Gerry SweeneyFounder, Group CEO & CTO of Hornbill Technologies
Gerry founded Hornbill in 1995 and has been responsible for the
architecture, design and planning of the products and technologies
that form the core of Hornbill's solutions today. He has led the
company through continuous year on year growth and profitability,
expanding its operations to North America in 2004 and Asia in
Gerry has over 20 years experience in the IT service and support industry, fifteen years of which has been software related. Prior to his time at Hornbill, Gerry held various positions as consultant, IT & Helpdesk Manager, software and electronics engineering, gaining significant technical and commercial experience with many aspects of IT operations, global infrastructure, application development and emerging technologies.
Patrick BolgerChief Evangelist
Patrick Bolger joined Hornbill in 1998 as Sales & Marketing
Director and assumed the role of Chief Marketing Officer in 2008.
In 2010, Patrick was appointed Chief Evangelist.
Patrick is dedicated to the communication of industry best practices, working closely with customers, industry associations and IT luminaries to identify trends and educate organizations on the opportunity associated with service excellence.
Patrick is an active contributor to a number of strategic groups and partnerships that influence the service management industry, including the Service Desk Institute (SDI), Help Desk Institute (HDI), IT Service Management Forum (itSMF), Service Futures Group and Federation Against Software Theft (FAST).
Patrick helps ensure that Hornbill's solutions adhere to industry best practice, supporting frameworks such as ITIL (IT Infrastructure Library). Patrick is a compelling and popular speaker at events worldwide and contributes to many industry publications.
Prior to Hornbill, Patrick was Technical Services Director for Integrated Digital Systems (IDS), where he was responsible for systems integration and technical consulting.
An industry veteran, Patrick has significant first-hand experience of the issues facing IT and is an influential and recognized authority in the service management arena.
Lindsey GillChief Financial Officer
Lindsey joined Hornbill in 2007 and takes responsibility for
Hornbill's finance, legal and Human Resource functions globally and
contributes to Hornbill's operations, executive leadership and
strategic planning activities.
Lindsey's industry career has been entirely focused in the enterprise business software and applications arena. In 1996 he joined the UK division of Great Plains Software as UK Finance Director. When Microsoft acquired Great Plains in 2001 he was promoted to European Finance Director of Microsoft's Business Solutions Division managing a team of thirty people, and was instrumental in the integration of the European division of Great Plains and the company's systems into Microsoft's corporate infrastructure. In 2002 Lindsey joined Venture Capital backed Neverfail Group where he led the company's finance and IT teams and helped grow that business from zero to millions of dollars in just three years. Lindsey has considerable experience planning and executing major strategic activities including raising Venture Capital and debt funding, acquisitions, management buyouts, organisational restructuring and subsidiary development.
Lindsey was awarded a Bachelor of Science degree in Physics from London University in 1984. He became a member of the Institute of Chartered Accountants in England and Wales in 1992. Lindsey is a keen cyclist and is belatedly learning to ski and windsurf.
Thomas MackenzieNon-Executive Director
Tom has a strong background in finance, technology services,
Management Buy Ins and growing technology businesses with over
twenty five years' executive experience and ten years as a private
investor. In 1993 he orchestrated the Management Buy In of Phoenix
Computers, a computer services and sales company, growing sales
from £2m to £20m. In 1997 Tom sold most of his interest in the
company and since then has been an active private investor in the
Prior to his investor activities, Tom held a number of senior and executive management roles for Reuters Television, Digital Computer Services and Phoenix Computers. Tom has been a non-executive director of Hornbill since 1998.