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| Hornbill User Group |
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DATE: Tuesday 14th October 2008
LOCATION: The Royal Society, Central London |
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The 2008 HUG meeting will be held on Tuesday 14th October 2008, at the
Royal Society in London. The Royal Society, the national academy of science of the UK and the
Commonwealth, is conveniently located near St James's Park and within a short walk of
several underground stations and Charing Cross railway station.
The objective of the HUG is to bring together the Hornbill community to share
experiences and discuss the future development of Supportworks. There will
be presentations on current and future development work, recent changes within Hornbill
and discussions around technology and the IT Service Management
industry in general. Speakers include Attenda Ltd, Kerry Foods, Ffastfill plc (customer presentations) and the itSMF.
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| AGENDA: |
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- Introduction
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- itSMF presentation
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- Hornbill updates
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- Customer presentation - Attenda Ltd
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- Discovery breakout: business level discussions around ITIL v3 or KPIs & reporting
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- Choice of Business or Technical track - including roundtable discussions
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- Breakout sessions and Ask the Expert, select which sessions you wish to attend
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- Q & A panel
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- Conclusion and close
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- Drinks reception
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| REGISTRATION: |
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| Use the 'Register Now' button below. Please note that we may need to limit attendees per organisation, dependent on registration numbers. |
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ACCOMMODATION: |
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Please find below two hotels near the venue. No special arrangements or rates have been made and we would advise you to book your hotel room as soon as possible.
Hotel Sofitel St James London
6 Waterloo Place
London SW1Y 4AN
Reservation: 020 7747 2200
Thistle - the Royal Trafalgar
Whitcomb Street
Trafalgar Square
London WC2H 7HG
Reservation: 0870 333 9119
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| ORGANISER: |
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| Please feel free to contact Fran Buchmann at Hornbill if you have any special needs or simply a queries
on 0208 582 8233 or fran.buchmann@hornbill.com |
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