Hornbill Help Desk, ITIL & IT Service Management (ITSM) software, Service Desk systems

How much time & effort are you wasting on password reset?

• Gartner, Inc. found that password resets can account for up to 30% of all calls to the Service Desk
• Industry findings suggest that the average cost for a single password reset could be as high as $100
• The average time to resolve a forgotten password request can vary from 1/2 hour to the next day, causing a lot of downtime

Can you afford to waste time and money?

Supportworks Password SelfService can be integrated with any service desk software. This web-based solution enables users to reset their password 24/7, eliminating the need for support from the IT service desk.

Plugged in Louisville, Kentucky; itSMF USA's annual convention has always been the 'must attend' event for IT professionals.

Join us at the annual conference of the professional association for ICT managers working in and for the public sector hosted at the Hilton Brighton Metropole hotel.

Visit Hornbill's stand, a Gold sponsor, to see the latest version of Supportworks ITSM Enterprise at the Novotel West London