In this white paper, Barclay Rae, specialist ITSM consultant, uncovers the truth about Service Catalog, providing insightful and practical advice on how to approach and implement a successful Service Catalog, including:

• The value of a Service Catalog from both an IT and business perspective
• Overcoming the greatest challenge faced by IT departments
• Common misconceptions dispelled
• Practical guide: Simple 7 Step Process to implementing a successful Service Catalog
• A sample model for calculating benefits and savings

Discover how to streamline your service provision with a Service Catalog.