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Hornbill Service Manager Accelerates Evolution of Collaborative Service Desk

Hornbill Service Manager Accelerates Evolution of Collaborative Service Desk ITSM Application and Hornbill Platform Place Collaboration at the Centre of ITSM Hornbill today launched Service Manager, its flagship collaborative service management application, together with the Hornbill collaboration platform. Service Manager represents a fresh approach, designed to allow organisations of any size to modernise and invigorate

Hornbill Appointed as Supplier of SaaS Services in G-Cloud 4

November 8th, 2013 – myservicedesk.com SaaS solution will offer best-practice IT service management suited to individual organisations needs Hornbill today announced that its cloud-based IT Service Management (ITSM) solution, myservicedesk.com, is available in the latest iteration of the UK government’s cloud procurement framework, G-Cloud 4, through the CloudStore. As a SaaS solution, myservicedesk.com supports improved business resilience and

Point to Point Adopts Hornbill’s myservicedesk.com to Reap Benefits of SaaS Delivery and ITIL Best Practice

August 15th, 2013 – SaaS ITSM solution offers improved freedom and flexibility both internally and for customers; with greater self-service capability ‘out of the box’ Hornbill Service Management announced today that IT solutions organisation Point to Point has adopted myservicedesk.com PRO Package, the Software-as-a-Service version of Hornbill’s Supportworks ITSM software, to support the implementation of ITIL

HSML Application Consultant

The Application Consultant is primarily responsible for the customer-facing configuration, delivery, and deployment of Hornbill’s software solutions to a broad customer base. Regular UK-based travel is expected, although this is predominantly an office-based role. Key Responsibilities: Deliver Hornbill’s software solutions into a customer’s business with the highest regard for quality Unambiguous and timely communication, setting

SThree embraces BYOD, powered by Hornbill’s Supportworks

April 15th, 2013 – Enables users greater flexibility and access to services via BYOD SThree originally used a work management system developed in-house for its ITSM needs. As the company grew, this system could no longer cope with the increased IT demands, encouraging SThree to adopt specialist IT Service Management software that would enable the adoption

Hornbill Technologies Accredited for World-Class Security and Data Protection

November 27th, 2012 – ISO / IEC 27001 Certification Recognises Management and Control of Security Processes and Risks Hornbill Technologies Ltd. (www.hornbill.com) today announced it has achieved ISO / IEC 27001 certification which underpins and demonstrates its commitment to information security management and control. The certification recognises that all aspects of security is  thoroughly examined and

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